British Airways Cabin Crew Recruitment Process 2019

Want to work for British Airways but unsure of how? Then just follow this simple guide.

Want to work as Cabin Crew on a variety of aircraft to destinations worldwide? British Airways may be perfect for you!

BA (British Airways) are one of the largest and most cutting-edge airlines in the world today, and want the best of the best for their crew. First you need to see if you meet the British Airways Requirements.

The airline are recruiting for positions at their London Heathrow base, for Mixed Fleet Cabin Crew,

Thinking of applying? Our step-by-step guide is here to help.

Before you start

Think about whether a position as Mixed Fleet is really for you – it’s hard work!

There are great progression opportunities but the role involves a hectic schedule, working 365 days a year in a variety of time zones, on both long and short-haul routes.

You’ll need a copy of your current CV, remember to save it in either MS Word or PDF format.

Step 1 –The Application Form

Check our Cabin Crew Jobs Board for BA vacancies, there is a link to take you straight to the BA Careers Website. The airline only takes applications submitted through their site.

Read the job description thoroughly – this tells you exactly what the airline is looking for in applicants. Make sure the position you’re applying for is relevant to your experience – at the moment the airline are posting positions for both newbies and seasoned cabin crew.

If you don’t see the position you were hoping for but really want to be crew for BA then our Job Alert Service will keep you up to date with their recruitment

When you’ve finished and submitted the application you’ll receive an email confirming it has been received.

Step 2 – The Online Tests

If your application meets the basic requirements you’ll soon be emailed an invitation to take the online psychometric tests.

Remember to be prepared! Try to set aside time in a quiet place to complete the tests where you’re not likely to be distracted. It’s a good idea to have everything ready that you might need during the tests, like pens, paper and a calculator.

It’s normal to feel a bit nervous about this stage! Don’t worry, we’ve got your back. Our Cabin Crew Ability (psychometric) tests eBook has lots of helpful tips and practice tests, with answers for you to check your progress against.

Step 3 – Next steps

If you’ve passed you’ll receive an email inviting you to the next stage, the Assessment Day.

BA’s selection process is very tough, and only around a quarter of the candidates on the assessment day will be called back for a final interview.

Step 4 – The Assessment Day

Usually these sessions include a presentation about the airline and the job, and group exercises – including a discussion and a customer-service based role-play exercise.

You’ll also have the chance to ask any questions you might have.

You’ll be given a choice of dates and times to attend (you’re responsible for paying your own travel and accommodation costs) at one of the sessions held at the British Airways HQ located near Heathrow Airport.

See our ‘uncovered’ guide to a typical British Airways assessment day here.

Step 5 –The Interview

This final interview for those on the shortlist will take place on the same day as the assessment day, lasting around 30-40 minutes and containing in-depth questions to find out how suitable you are for the role.

This is your chance to show the recruiters that YOU are the person that the airline want to have on their crew.

It’s never too early to prepare for your interview, see our guide here.

Following the interview your whole application and performance will be considered. You won’t be left in suspense too long – they’ll aim to get back to you within a week with a decision.

Final checks

There are two checks that need to be carried out before your employment can start, a background check and a medical check.

If the checks are successful you’ll be booked on a week long safety course, get confirmation of the date of your pre-employment training course (this normally lasts around six weeks) and be given your expected start date!


So, think the life of British Airways cabin crew is for you?

Check our Jobs Board today and start your application – we wish you the best of luck!

Is the Assessment Day seeming a bit daunting? You can give yourself a head start by checking out our Cabin Crew Assessment Day eBook which is bursting with information to help you shine, both in your application and on your assessment day.

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Hannah is a Chartered Occupational Psychologist specialising in recruitment, selection and assessment. This means she designs and assesses at selection days just like the ones airlines use.

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  1. Hi! I’m very much excited to work as a Cabin Crew as I’m looking forward for it. Can you please send the e-mail address where I can send my application and resume to proceed for it.

  2. Hi, I’m interested in working as part of the cabin crew.
    Please, could you tell me if you operate from East Midlands Airport?
    Thank you
    Joanne Pickford.

  3. Hello, can you recommend a course I can do before I apply for a cabin crew role which will not only give me more of an insight into the role which would benefit me at assessment/interview stage, but also give me an insight into the training programme you have to do once you get the job?

      1. Hi Wendy,

        There isn’t a specified upper age limit for most airlines – as long as you’re physically fit to carry out the Cabin Crew role, and meet the other basic requirements, you’re free to apply. Airlines value work and life experience (especially customer service) and also your personality and attitude. We have had some older students on our Cabin Crew Course who have changed career after many years and gone on to Cabin Crew jobs very successfully.

        1. Can a 47 Year old guy apply to british airways for the job of cabin crew and or team leader . I think age shouldn’t be a barrier. Please Reply


          ANIL LOBO

          1. Hi there, no your age certainly isn’t a barrier, we have had people older than yourself attend our courses and go on to a successful cabin crew career!

  4. Do you recommend a course I could do prior to applying for this role to help me with the interview process and also to see what the training would be like if I got a job as cabin crew?

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