Emirates Cabin Crew Recruitment Process 2018

We can confirm to you that Emirates are now officially recruiting again for cabin crew!

Want to get the advantage over your competition?

Make sure Emirates will recruit you by attending our Cabin Crew Course. In two days you will learn what it takes to be Cabin Crew, how to excel as a candidate and how to show you are exactly what they are looking for. Click here to find out how you can join us.


The iconic Emirates have a tough selection process with high standards expected of their crew.

Emirates will no longer be holding their worldwide recruitment open days. Instead you’ll initially apply online.

Are you up to the challenge?

Before you start

When working for Emirates you’ll have to relocate to their base in Dubai. This means that you’ll have to be able to meet UAE visa requirements.

The airline will provide accommodation but there are regulations in place you must adhere to, especially regarding staying out late or having guests visit you. You’ll have to be sure that this would be an environment you’d be happy living in.

Please note that applicants for Emirates must be 21 or over at the time of application.

There are a few things you’ll need to upload. First is a copy of your updated CV. Make sure it’s saved in either MS Word or PDF format.

If you think your CV might need a little boost you can find some hints and tips in our article here.

You’ll also need to upload photographs:

  • One ‘formal’ passport size photo
  • One full body ‘formal’ photo
  • One full body ‘smart and sophisticated’ photo
  • One head and shoulders ‘smart and sophisticated’ photo

The rules are quite specific for the type of photographs you’ll need to provide for Emirates, they have a PDF guide available on their website to explain what they’re looking for.

Step 1 – The Video Interview

At the time of submitting your application you’ll be asked to take part in a short video interview. These are becoming more and more common in online application processes.

The interview is pre-recorded, and done through an online company called HireVue. You can do the interview through your computer, phone or tablet, using the face-to-face or ‘selfie’ camera, and the app can be downloaded here.

You’ll get the chance to complete some practice interview questions so that you can feel comfortable with the system. You can try as many times as you like.

The interview will consist of questions in areas you might expect, like customer service. There will also be questions designed to assess your knowledge of the cabin crew role.

Sound a little confusing and daunting? Don’t worry – check out our Video Interview Guide.

Step 2 – Next steps

After the video interview has been uploaded it will be scanned by a computer programme (along with your CV) to check it meets the basic requirements. Then everything you’ve submitted so far will be assessed by recruitment.

If you’ve been successful you’ll receive an invitation to the next stage, the Assessment Day.

The Emirates selection process is extremely tough, and most candidates on the assessment day will not be called back for a final interview. But even getting
through to this stage is a big achievement!

There’s nothing better than being prepared. In our Cabin Crew Assessment Day eBook you can find help and advice to ensure you have the best chance of really standing out in the assessment day.

Step 3 – The Assessment Day

The Emirates assessment day is a lot more in-depth than most. Try to get a good night of sleep beforehand, arrive early, and give yourself a chance to settle in before the day begins.

Candidates will be shortlisted and removed from the process throughout the day, with activities including:

  • A presentation about the airline
  • A Q&A session with Emirates crew
  • Group exercises and discussions
  • A reach and height check
  • A tattoo check (remember with Emirates you are not allowed to cover tattoos with concealer or bandages, they must be covered by the regulation uniform)
  • An English language test (reading, comprehension and vocabulary)
  • A personality questionnaire

You’ll be given a choice of dates and locations but will have to arrange your own transport (and accommodation if necessary).

Remember to dress for success – Emirates places high importance on the personal appearance of their crew. Smart business attire is best, and the airline have easy to follow guidelines on their website.

Step 4 – The Interview

The final interview may take place on the same day as the assessment day, at some locations, or you may be called back at another date and time.

If you’ve made it through to this stage then very well done – this is a big accomplishment!

This is perhaps your best chance to show the recruiters that YOU are the right kind of person to be part of Emirates cabin crew. It’s never too early to prepare – see our guide here.

After the interview, recruitment will send your entire file to HQ in Dubai to be carefully considered. Should you be successful you’ll receive a telephone call advising you of the next steps in the process. Hold tight, you’re nearly there!

Step 5 – Final Steps

There are some background and medical checks that the airline will need to make before your offer of employment can be finalised.

For the medical checks you’ll be sent a form for your doctor to fill out and submit to recruitment along with a full medical report.

The standard is stricter than with some other airlines, as it has to meet the UAE working visa requirements too, so if there is anything at all you are worried about it’s best to check this with recruitment at the interview stage.

The background checks involve checking your past employment history, and a criminal record check. You’ll have to provide a police report confirming that you have
no previous convictions due to updated visa policies.

You’ll also need to have a dental report completed, to check that there are no issues that might affect your health at a later date.

If the checks are successful you will be given details enabling you to log in to a restricted section of the Emirates career portal. This will be updated with all the details you’ll need regarding your training and the start of your employment!

So do you want to be the ‘crème de la crème’ and work for one of the world’s most luxurious airlines? Go to the Emirates Job Advert today and start the process – we wish you the very best of luck!

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Hannah is a Chartered Occupational Psychologist specialising in recruitment, selection and assessment. This means she designs and assesses at selection days just like the ones airlines use.

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  1. Wow
    That was very resourceful and insightful.
    Is it easier to apply when you are in Dubai or you can apply from anywhere (now that apparently they no longer visit East Africa


  2. Hello does Emirates conduct Skype interviews for applicants in those countries they do not go for recruitment but who are willing to join the team.I am from Zimbabwe and have never heard the Emirates coming to recruit in my country

    1. Yes they do however if you pass the online stage you will be required (at your own expense) to fly to Dubai for the assessment day.

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