Etihad Cabin Crew Recruitment Process 2023

Competition is fierce for potential Etihad crew. If you’d like some tips for the Etihad Cabin Crew recruitment process then you’ve came to the right place – our step-by-step guide is here to help you figure out what to expect!

Etihad is the second flag-carrier of the UAE and its name is synonymous worldwide with luxury and the highest of standards.

Handwriting CV

Abu Dhabi base
London and Manchester Assessment Centres

Etihad are currently recruiting for new and experienced Cabin Crew! Applications are open to submit online, and assessment events are taking place in both London and Manchester. If successful, you’ll be based in the UAE!

Step 1 –The Online Application

There are some screening questions to make sure you meet the basic requirements, and you’ll be asked to fill in your personal details.

If you’ve previously applied to be Cabin Crew for Etihad and were unsuccessful, you might experience a glitch in applying again. Don’t worry though – you can avoid this by deleting your account and starting from scratch.

You’ll need to get organised. For your application, you will need: 

Etihad uses automated software to scan your CV so it’s really important that it’s tailored to the Cabin Crew role. Our CV review experts can help you with this so that your application isn’t dismissed before it’s even been seen by a human!

Step 2 – The Screening Call

Etihad recruiters will choose the best applications for a screening call.

This is your opportunity to chat about the role and learn about the recruitment process. You’ll be asked a few questions about you and what you might bring to the role.

If the caller deems you fit for the role you’ll be progressed to the assessment stage.

Step 3 – The Assessment Day

Once your application has been approved by both the computer software, and a recruiter has decided you match the criteria to be Etihad Cabin Crew, you’ll be invited to attend an Assessment Day. Check our Jobs Board for current locations.

Etihad have high standards and expect their crew to be impeccably groomed – so make sure you dress to impress!

It’s also a chance for the recruiters to see how potential candidates work as part of a team, and to find out more about them.

Generally you can expect the assessment day to include:

  • Registration and document check
  • Presentation by Etihad staff and crew
  • An ‘Icebreaker’ activity
  • Height and reach test
  • Tattoo check (remember with Etihad you’re not allowed to cover tattoos with concealer/bandages, they must be covered by the regulation uniform)
  • English tests (written, spoken, listening and multiple choice)
  • Ability Tests
  • Group discussions and activities
  • One-to-one Interview

There will be ‘cuts’ throughout the day, with only the most promising candidates making it through to the final stages.

Sound a little confusing?

If you find the idea of the Assessment Day a little daunting why not check out our Assessment Day eBook?
It’s bursting with tips to get you through the process with ease!

Step 3 – The Interview

The final interview is undoubtedly your best chance to convince recruitment that YOU are the crew member for them.

Questions are designed to let the recruiters get an idea of your personality and abilities – you can expect behavioral and competency based questions and also personal ones about your life and work experience.

Preparation is crucial to the interview – read our tips here!

And remember if you’ve made it to this stage then give yourself a huge pat on the back – it’s a huge achievement!

Step 4 – Final Steps

There are some background and medical checks that the airline will need to carry out before your offer of employment can be finalised.

The standard is stricter than with some other airlines, as it has to meet the UAE working visa requirements.

The background checks involve checking your past employment history, and a criminal record check.

If all the checks are successful you’ll receive information of your joining date – with details of your training courses, accommodation and travel arrangements.

In the meantime Etihad will provide you with workbooks to study so that you can have a basic knowledge of what you’ll cover in your training course.


Don’t forget about our ALL NEW 2-DAY BECOME CABIN CREW COURSE on 20th-21st November. Limited places available. Find out all the info and how to book your spot here.


Interested in joining the Etihad team? Find out here where they are recruiting now.

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Cabin Crew Wings Team

Our team of experts have the many years as Cabin Crew plus HR experience and are up to date with the latest selection news.

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