A case study is a way of presenting relevant information around a specific topic. If you are presented with this assessment option what would you do? Well, what you would need to do is read through thoroughly and carefully and analyse the information that you have been given so that you will be able to answer questions about that case study. You may be asked questions about potential risks you will need to:-
Much of the role of cabin crew is about presentation, of yourself and of important on-board; safety procedures, travel updates, shopping opportunities, weather conditions etc. Bearing that in mind you realise how much of the role of cabin crew is about presenting information to an audience. Therefore it is very possible that you will need to do a presentation at your interview/ assessment day.
Don’t panic, as with all assessments you will be given adequate time and enough information to present yourself as well as possible. If you need to present about a specific organisational topic, you will most likely be told this in advance so that you can fully prepare yourself. You may be given scripted information to read out or present in a way you think most appropriate e.g. conducting a safety demonstration, reading from a card or demonstrating use of the life jacket etc. You will be told what is expected of you so don’t worry about getting it wrong.
The people assessing your presentation are looking for you to demonstrate specific skills:-
The assessors expect you to be nervous (to some degree) so don’t think that nerves will hold you back, assessors do take anxiety into account. But, remember they will also being looking to see how well you can positively channel those nerves and you need to demonstrate how you can pull yourself together and make a good show of being, calm and in control, despite the circumstances!