Cabin Crew Psychometric Tests

Psychometric tests can either be; a paper booklet, if you take the test during the assessment day, or at home online beforehand. You may be asked to complete an on-line version before the assessment day, because the results may be part of the screening process, so in order to be invited to the next part of the selection process you will need to pass this test. It can be useful to get some practice in before the real test.

IMPORTANT TO Remember!
You may well need to re-take an on-line tests you have done at home at the assessment day to prevent cheating.

These questions are designed to test specific aptitudes and abilities. A test may be designed to assess your numerical skills (basic maths); verbal reasoning (your ability to think through and evaluate written statements); spatial reasoning (how you understand and mentally manipulate shapes).

You can check out our extensive eBook for more info and practice questions on ability testing- Cabin Crew Wings Ability Test eBook

Other types of psychometric test explore personality traits e.g. what your preferences and motivators are and what your character choices would be. It is good remember that there isn’t a right or wrong element to this sort of test, your answers will simply give your assessors more of an insight into the sort of person you are.
‘Psychometric’ is the word used to describe tests which are scientific- it just means the results will be an accurate reflection of your abilities.

Personality tests probably won’t have a set timescale but you will be advised; to try to work through the questions quickly and that the test should take around 40 minutes or so. Don’t worry if you run out of time before you have finished, it’s not unusual, just make sure you have attempted to answer as many questions as possible in the time given, and aim to complete the whole test if you can.
The tests are usually multiple choice so it’s important to have a go even if you aren’t sure of the answer.

A Situational Judgement test, or SJT, is a multiple choice test which will look at how well your skills and the sorts of decisions you might make, match what the organisation is looking for.

These types of tests ask you to use your judgement to decide which course of action is best given the set of circumstances described. It’s a useful test to help the organisation work out how naturally suited you are to the role of cabin crew, even before you have had any training. Each question will have a statement for you to read through. Then you need to decide based on the statements, which one of the four given decision options is the one you choose as the best course of action. This sort of test might also be called a ‘behavioural screening questionnaire’ or ‘judgement test’.

Example SJT Question

Please read the scenario and decide which of the options presented would be the course of action you would be most likely to take.

You are a member of a very busy team. You have been unofficially warned by a friend in the training department that some teams will need to take on extra duties due to the introduction of new safety regulations.

a) Explain to your friend that your team should not be picked because it is already very busy
b) Wait and see, hopefully you won’t be chosen for more work
c) Keep an eye out for how you can do things more efficiently in case you need to free up some time
d) Tell your manager that new safety procedures are going to have a big impact on the way the team will work

The correct answer is c). You can find out why, and take more practice questions on our Cabin Crew Wings Selection Training Days.

Read the Instructions there may be differences in the expected answers.

For this example, there is only one correct answer which you would need to select. Some variations on this test may require you to rank all four statements in order of preference, with 1 being your top choice and 4 being your least preferred course of action. Or you might only be required to pick your most and least likely choices. In any event, the test instructions will explain clearly what you have to do, so invest time in reading the instructions very carefully.

Why are these tests so important?

These tests are important as they may be used as part of the early applicant screening process. You need to pass these type of tests in order to be invited to the next assessment stage. We cover more about how you can pass these tests in our Cabin Crew Wings Selection Training Day or our new online course.

SJT Tips

Remember to keep in mind ‘what makes good cabin crew’- this is the context for the questions and your answers
Give brief thought to what might happen as a result of your decision choice. What could be the short and longer term consequences of that decision? If you give due thought to consequences it may make your initial answer less appealing and make reviewing your choice the wise decision
Try not to over-think your decisions though, sometimes it is best to go with your initial instinct as this will be the answer which is the truest reflection of you because you have based it on your existing experience
Read each question a couple of times- it is easy to rush through and get the wrong end of the stick, so make sure you are clear about what is being asked
Try to practice this type of test in advance, it can help enormously on the day if you are fully prepared

The idea of the psychometric can seem daunting – especially if you’ve never done these types of test before!

Our Cabin Crew Assessment Ability Tests eBook has over 200 practice questions (with answers and explainations) in the verbal, numeracy and competency areas.
Practicing these types of test will help you to get used to taking these types of test, so you can ace them when it really counts!

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Next Page: Being a Star Candidate

For every cabin crew applicant there are hundreds of very suitable applicant hoping that their application is successful. What can you do to make sure you noticed, how can you portray how special you really are?