At this point nerves may begin to set in a little – after all this is your best chance to prove yourself to an airline who are notoriously tough in their selection process
Don’t worry – we’re here to help!
Preparation is key!
Research the airline as much as you can – if you want to work for them it makes sense that you take an interest in their business.
If you’re new to the assessment day method of recruitment or just need a little confidence boost then we can help – you can download our assessment day eBook which is packed with information on what the recruiters are looking for.
Or even better, why not sign up for one of our courses, designed to help you ace the recruitment process and give you a ‘behind the scenes’ glimpse of cabin crew life!
It’s really important that you collect all of the documents you are asked to bring along to the assessment day and check that everything is present and correct. If you cannot provide the required documentation you will not be allowed to take part in the assessment day.
You’ll be given a list of exactly what you’ll need to provide from the airline. This will include documents to prove your identity, address, and right to work.
If you have a cabin crew attestation, or certificates such as those from our courses, bring these along too.
Getting there…On Time!
You’ll be expected to arrange your own travel and accommodation so make sure that you have this organised well in advance.
Depending on the distance from your home to the location of the assessment day it may be worth investing in a hotel room or B&B nearby, so that you’re fresh and ready to go for the big day.
If you’re arriving by car remember to scout out parking beforehand – the last thing you want is to be doing is running late because you can’t find a space!
Similarly, if you’re using public transport make sure you know the timetables and stops. Take into account how long it will take you to get from there to the assessment day.
What to wear
It makes sense to look your best – after all this will be the first time the recruiters will get to see you face to face!
Business attire is IMPORTANT for any assessment day. However, Emirates have very particular preferences.
- Hair must be neat and if long enough tied up (in a roll, pleat, ponytail or bun) with no loose strands.
- Wear visible but not overdone make up with lipstick (preferably red) but no lip-gloss.
- Nails should be manicured and clean, with clear or red polish. A French Manicure is also acceptable.
- Smart business wear must be worn, with skirts coming to just below the knee. Team with a fitted jacket and blouse, and skin coloured full-length hosiery. Trousers are also acceptable for the assessment day.
- Shoes should be closed toe without straps, with a heel.
- Hair must be neat with minimal styling products.
- Face must be clean-shaven.
- Nails should be short, clean and neat.
- A suit, shirt and tie should be worn. Keep the tie plain and businesslike.
- Shoes should be formal work shoes.
For all candidates the advice is to wear no jewellery or watches, and have no piercings or tattoos visible.
Check your outfit prior to the assessment day and make sure that everything fits well and is in tip-top condition.
The Night before
Try to get an early night so you’re fresh and ready to go in the morning.
Lay out everything you will need to bring along with you, to avoid stress in the morning. This could include your outfit, your documents, and handbag or pocket essentials!
Set your alarm for an early start, to give you time to get organised in the morning.
And then it’s the big day!
It’s normal to feel nervous – this isn’t a bad thing. It just shows how much you want the job! But don’t let it overwhelm you, take a deep breath and aim to deal with the day bit by bit.
Get up early, and have a good breakfast. Give yourself time to prepare for the day.
It’s a good idea to lay out your outfit the night before. That way it takes some of the stress out of getting ready in the morning!
Make sure you have all of your documents that you’ll need to present on arrival. Check and double check as you don’t want to forget anything!
Give yourself plenty of time to get to where you’re going – it’s best to assume you’ll need more time than you think in case anything unexpected pops up!
When you arrive for registration you will be asked to present all of your documents. Make sure that you have them together and to hand.
Try to get there early – punctuality is crucial.
Remember to smile and be courteous and polite to everyone, from reception staff to other candidates – first impressions are so important and you never know who might be watching!
The Assessment Day Process
The Emirates assessment day will include the following activities and checks:
- Registration and document check
- Presentations about the airline and role
- A short question and answer session with existing Emirates crew
- Group activities and discussions
- Reach and height checks, and a tattoo check
- An English test (covering reading, vocabulary and comprehension)
Candidates are continuously shortlisted throughout the day and will be informed at various points if they will be required to stay or leave the process.
The presentation will involve an overview of the airline and a description of the role. Try to make eye contact with the speakers, and interact when possible.
The question and answer section is where your research about the airline could really pay off – you’ll certainly stand out to the recruiters if you can show that you’ve done your homework!
The floor will be open for you and your fellow candidates to ask existing Emirates crew any questions you might have. It’s quite likely they will ask the audience questions about their knowledge of the airline and role too.
Try not to get distracted and lose focus of what is being said.
The Group Exercises
The number of exercises you will have to take part in and the format of these will vary. It’s likely one will be an ‘icebreaker’ to get things moving, and the others may take the form of a role-play exercise or group discussion.
It’s very important that you take part, but try not to be too overpowering! And it’s equally important to let the others in the group have their say, and to respect that there may be differences of opinion.
Depending on the stage of the day the groups may be quite large, with up to 15 candidates.
Our cabin crew assessment day eBook goes into the different types of group exercise in detail and is packed with hints, tips and study materials.
You’ll be expected to pass these checks. The airline clearly states their requirements in the job description and on their website.
Your height and reach will be measured to ensure you meet the requirements of a height of 160cm minimum and an arm reach of 212cm when standing on tiptoes.
If you don’t meet the requirements you’ll be asked to leave the process at this point.
There will also be a tattoo check. While you are allowed to have tattoos, these must be in no way visible while you’re in uniform. Unlike some other airlines, with Emirates you are not permitted to cover them with bandages or cosmetics.
If you have stated you have tattoos you will be asked to mark on a diagram where these are situated on your body. It’s important to be honest. If at a later date it is noticed that you have visible tattoos while in uniform you will be dismissed.
We have some final tips to help you out throughout the day:
- Remember to smile, be friendly, positive and polite at all times. We can’t emphasise this enough!
- Don’t listen to negativity from other candidates, and don’t let it affect your own performance.
- Ask questions! Don’t be afraid that you’ll sound silly or inexperienced. It’s always better to ask and be sure.
- Use the breaks to freshen up, touch up your make up and have a couple of minutes of calm so that you’re looking and feeling your best throughout the day.
If you’re successful in the assessment day you will be invited to take part in an online personality test online at home. Following satisfactory completion of this you may receive the ‘Golden Call’ and be asked back for a final interview.
Try not to be too disheartened if you are asked to leave early or not invited back for the final interview – it’s a huge achievement even to make it to the assessment day stage and you can use the experience to learn from.
It’s so important to be as prepared as possible for the assessment day. If you are unable to attend one of our courses in person, why not take a look at our online course. Our course lets you study at your own pace from the comfort of your home, and is designed to help you whizz through the recruitment process!