Could you be the Face of an Airline?

Contrary to popular belief, there is so much more to working in Aviation (without the coveted Wings) than most people realise.

In my airline, one of the supplementary activities to my role as a Lounge Agent is that of Promotions Team member.


The Promotions Team is a group of staff from all areas of the business who come together to represent the airline at a variety of corporate, social and philanthropic events. These staff members attend on a voluntary basis (meaning they do not get paid).

They help with photo opportunities, hosting, registering guests and regaling awards and prizes.


The lengthy application process is much like acquiring a job in aviation itself.

You must submit a cover letter, outlining the reasons why you’d make a good fit for the team. There is then a panel interview, followed by a lengthy waiting period to find out if you are successful or not!


Taylor looking out onto a Qantas aircraft from the lounge

After discovering that I made the team, we were notified of a Training Course at our Head Office in Sydney.

The training course comprised of a photo shoot, grooming tips, team building exercises, brushing up on Company knowledge and polices, and “getting to know you” social outings.


Members are encouraged/expected to attend 1-2 events per month around their rosters.


This was a great experience, as I got to meet many new and familiar faces from throughout the business, and it is a great tool to add to/build on my blossoming resume!

Promo Team Members get to attend corporate events, network, and show a genuine love of the company they work for, and the job they do!


My best advice is to JUST APPLY!

I expressed my interest in this opportunity long before they were looking for new additions to the team. Due to this fact, I was called upon in a desperate time to attend an event without having yet received my official training. This was an eye opening experience and one I would happily encounter time and time again.

Promo Team members attend award nights, sponsorship events, VIP events, dinners, sport games, luncheons… you name it, it is a possibility.

The sky isn’t even the limit!

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Taylor has been loving and living the Aviation dream for 5 years. She has flown as Cabin Crew for an International Airline based in Dubai, where she lived and worked. Taylor is now based in her hometown of Perth, Western Australia, as a Lounge Agent for the national carrier.

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